AutoTecknic USA

Privacy Policy

This policy explains how AutoTecknic collects, uses, and protects your personal information when you shop with us.

Section 1 — Information We Collect

When you purchase a product from our store, we collect personal information such as your name, billing and shipping address, email, and payment details as part of the buying and selling process. We also automatically receive your computer's IP address when you browse our store to help us learn about your browser and operating system for improved functionality.

With your consent, we may also use your email to send product updates, promotions, and marketing communications.

Section 2 — Consent

How do we obtain consent?

By providing personal information to complete a transaction, place an order, verify your payment method, or arrange for a return, you consent to us collecting and using that information for those specific purposes only. If we request your information for any other purpose (e.g., marketing), we will either ask directly for your express consent or provide you with an option to decline.

How do I withdraw consent?

If you change your mind after opting in, you may withdraw your consent at any time by contacting us at support@autotecknic.com or by mail at AutoTecknic USA, 2640 River Ave, Rosemead, CA 91770, USA.

Section 3 — Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Section 4 — Hosting & Payments (Shopify)

Our website is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products. Your data is stored on Shopify's secure servers protected by firewalls and encryption.

Payment Security

If you use a direct payment gateway, Shopify encrypts your credit card data per PCI-DSS (Payment Card Industry Data Security Standards). All direct gateways adhere to PCI-DSS standards, ensuring secure handling of payment information.

For more details, please refer to the Shopify Terms of Service and Shopify Privacy Policy.

Section 5 — Third-Party Services

Third-party providers used by us (e.g., shipping, fraud prevention, payment processors) will only access your information as needed to perform their services. We recommend reviewing their privacy policies, especially if they operate under a different jurisdiction.

If your transaction involves services hosted in another country (e.g., payment processors in the U.S.), your data may be subject to that country's laws.

Section 6 — Security

We follow industry best practices and PCI-DSS guidelines to safeguard your personal information. This includes secure socket layer (SSL) encryption and AES-256 encryption for payment information.

While no system is 100% secure, we continuously work to maintain a secure environment for your data.

Section 7 — Cookies

We use cookies to enhance your browsing experience and analyze traffic. These include:

  • _session_id — Tracks session data
  • _shopify_visit — Tracks visit duration
  • _shopify_uniq — Counts visits per customer
  • cart — Stores cart content
  • storefront_digest — Authenticates user access
  • PREF — Google cookie for referral tracking

You may choose to disable cookies in your browser settings.

Section 8 — Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or province, or have given us permission to allow your minor dependents to use this site.

Section 9 — Changes to This Policy

We may modify this policy at any time, so please review it regularly. Changes will take effect immediately upon posting. If significant updates are made, we will notify users here.

If AutoTecknic is acquired or merged with another company, your information may be transferred to the new owner to ensure continued service.

Section 10 — California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal data is being collected about you
  • Request access to your personal data
  • Request deletion of your personal data
  • Opt out of the sale of personal data (we do not sell personal data)

To exercise your rights, please contact us at support@autotecknic.com.

Section 11 — GDPR (European Residents)

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access the personal information we hold about you
  • Request that your personal information be corrected, updated, or deleted
  • Object to or restrict the processing of your personal data
  • Request data portability

To exercise these rights, please contact us at support@autotecknic.com.

Questions & Contact

Email: support@autotecknic.com

Mail:
AutoTecknic USA
Attn: Privacy Compliance Officer
2640 River Ave, Rosemead, CA 91770, USA